Cloud chat bot for lazy people


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At work we established Slack years ago as our chat application and bynow quite a percentage of communication goes through it. As a result itgot much easier to contact one person or a group simultaneously. Andthis is good as we can share our knowledge save each other time. But italso introduced a category of questions in the chat which only requiresimple tedious tasks to get the answer and then post it as a response.One possibility is to educate and point others to the place where theycan find the answer or what tasks they have to do. The other one is usea chat bot for this. Both ways have advantages and for the bot it isthat you can import a specific type of response more easily into aconversation without first gathering the information and copy and pasteit. I am a developer and service operator and one category of questionswhich fits this is the category of service health questions, like 'Doesservice X has a problem right now?'. Hence, I will use a bot to answerthem. First I will show you how you can create a python bot for theAzure bot service. With it the questioner then can either directly usethe bot to answer his question or you can just create the response forhim without going to the service health monitoring. In this case theservice health information has to be obtained from a Prometheusmonitoring service and then transformed into a chat message.

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